Cedric Curtis, Vice President, Aviation, RS&H (Reynolds, Smith and Hills), USA

Speaker Biograghy: Cedric serves as Vice President, Aviation, and heads RS&H’s Aviation Buildings practice. Cedric is a registered architect with 30 years' experience in planning, design and construction of airport facilities and large public and private sector building projects. His experience includes airport passenger terminals, intermodal facilities, security screening checkpoints, baggage handling areas, parking structures, central energy plants, retail concessions and maintenance facilities. Curtis has been published in Airport World and Passenger Terminal World magazines, and presented on airport terminal design trends at conferences, including AAAE, ACC, FAA/DOT and AMAC. Curtis holds a Master’s degree in Architecture from Rice University, Houston, Texas, a Master’s of Public Health degree from the University of Texas, Houston, and a Bachelor of Science in Architecture from the University of Southern California, Los Angeles. Personal fact: As a hobby, Cedric is a sometimes frustrated woodworker, but enjoys learning patience as he goes.


Day 1 - 25 March
Session:
Customer Service & Passenger Experience


10:00 - 10:25 - The next case for airport accessibility – the 'maturing' passenger
Synopsis: We will briefly outline the problem of airport passenger accessibility and mobility presented by dramatic shifts in ageing demographics worldwide. Every airport should offer every passenger, regardless of physical capability, the ability to move, either horizontally or vertically, through all public spaces with minimum difficulty. We will review a timeline of accessibility guidelines and implementation in US airports (presented by the US Access Board). A case study will be offered of a current airport accessibility project. Finally, we will advocate for future airport designs that include accommodations and technology addressing the physical and cognitive limits of mature world travellers.

Audience will learn: