Speaker Biograghy: Lim Hon Wei is a manager from the Engineering and Specialised System division of Changi Airport Group (CAG), a leading airport company that manages the world's most awarded Best Airport, Singapore Changi Airport. He is currently the project manager responsible for spearheading the design development and implementation of the Terminal 4 baggage handling system (BHS). During the design development, he coordinates with key stakeholders in the airport community to understand their requirements. He collaborates closely with the BHS consultant and main consultant to ensure the requirements of the stakeholders are taken into consideration and incorporated into the design, and the design of the new BHS is efficient and resilient. Prior to his current appointment in the Terminal 4 project team, he oversaw the daily operations and maintenance of Singapore Changi Airport Terminal 1 and Budget Terminal BHS to ensure that a high level of system availability is maintained.


Day 3 - 27 March
Session: Baggage Processing, Tracking & Identification

10:30 - 11:00 - Baggage system of the future; Singapore Changi Airport T4 BHS
Synopsis: An efficient and resilient baggage handling system will play an important role in the success of the new Singapore Changi Airport Terminal 4. The T4 BHS is designed with a tote-based individual carrier system (ICS) at its core. The ICS will be used to automatically convey, store, retrieve and sort all bags in T4. Terminal 4 is a fast-track project; through the use of BIM and close collaboration between CAG, BNP (BHS consultant) and the main terminal design consultant, coordination issues were quickly resolved with the optimal solution.

Audience will learn:

• Overview of the design of the Terminal 4 baggage handling system
• Insight into the considerations behind the selection of a tote-based individual carrier system (ICS)
• Challenges faced during the process of design development from conceptual to detail design
• How a tote-based ICS can be generically designed for competitive tender
• Differences between the design issued in the tender documents and the design of the successful contractor

Day 3 - 27 March
Session: Baggage Processing, Tracking & Identification

11:20 - 11:50 - Panel Discussion: Improving performance. What should be measured? How should it be measured? How should it be reported?
Synopsis: This panel will explore new and emerging trends in baggage handling system design and operation, with a focus on how data can be collected and transformed into information that can be used to identify and capitalise on opportunities to improve performance.

Audience will learn:

• How to measure and report on baggage systems performance
• How to measure and report on performance of baggage handlers
• How can performance of baggage screeners be measured and reported on?
• What statistics and reports can be used to improve performance of baggage handling systems, baggage screeners and baggage handlers?
• What is most critical to airlines, airports and passengers? Do self-service bag drops work better than staffed positions?