Speaker Biograghy: John J. Lenahan, P.Eng., joined Vancouver Airport Authority in 1995 and was appointed Manager, Transportation Planning in 2001, during which time he was YVR’s representative on the Canada Line project. Since 2008 he has overseen the implementation of YVR’s Capital Plan. YVR is currently embarking on a new set of capital projects that will total $2.0 billion over the next 10 years.


Day 1 - 25 March
Session: Customer Service & Passenger Experience

16:50 - 17:15 - Critical systems review – case study
Synopsis: Airports are complex facilities requiring advanced risk management and capital planning. This case study integrates these facets of airport management. Presented here is a novel modelling process that identified and prioritised airport infrastructure risks and risk response plans to inform capital planning. The trigger for this exercise was a watermain break in a terminal. The leak directly impaired the operation of a baggage handling system located below, causing significant disruption to airport operations. The event highlighted the requirement to fully understand airport system vulnerabilities and interconnections, and the opportunity to exploit this risk knowledge for more informed planning.

Audience will learn:

• How to identify infrastructure vulnerabilities
• How to assess the impact of multiple costs
• How to estimate mitigation costs
• How to prioritise action items