Speaker Biograghy: Arturo began work at ACI World in April 2008. He joined ACI from SENASA, the safety, security and technical services arm of the Spanish Civil Aviation Authority. Arturo holds a Master's degree in Aeronautical Engineering, with special focus on Airport Design, and a postgraduate degree in Occupational Health. His previous experience includes an internship position in Aena Aeropuertos; airport planning consultancy; and ground handling process re-engineering with Acciona Airport Services. At ACI World Arturo is focused on a range of facilitation, information technology, innovation, health, operational security and service quality issues, taking the role of Secretary to the ACI World Airport IT and Facilitation & Services Standing Committees, managing the ACI ACRIS initiative, and serving as ACI Airport Service Quality (ASQ) training instructor. Arturo became an ICAO AVSEC Professional Manager in 2009, obtained the EFQM Excellence Assessor degree in 2010 and the ICAO-ACI AMPAP Associate Diploma in 2011.


Day 2 - 26 March
Session: Technology, Systems Integration, IT & ICT

15:30 - 15:55 - Benchmarking airport IT security management policies
Synopsis: During the last years, airport dependency on information technology (IT) solutions has increased, as airport operators have implemented a variety of technologies, processes and communication protocols to operate their own businesses and interact with others. Consequently, the vulnerability of the airport and aviation systems has grown. The ACI World Airport IT Standing Committee (WAITSC) has launched an Airport IT Security Benchmarking programme, to facilitate airports to assess and benchmark their IT security processes. The programme is based on a self-assessment checklist inspired by the International Standards Organisation (ISO) 27002 standard (code of practice for information security management).

Audience will learn:

• The problem: the need for a robust IT security management system and policies
• Introduction to the ISO 27002 code of practice
• Structure of the ACI Airport IT Security Benchmark programme
• Segmentation and demographic data used for the benchmarking exercise
• Case studies and lessons learned from the first wave of benchmarking among participant airports

Day 2 - 26 March
Session: IATA Day

09:30 - 10:00 - The new Airport Development Reference Manual (ADRM)
Synopsis: Presenting what is new since the ninth edition of ADRM last published in 2004.

Audience will learn:

• What's new in the 10th edition?
• Forecasting, masterplanning, passenger terminal
• Level of Service (LoS)