Heathrow Airport Limited

Speaker Biograghy: John was appointed Development Director at Heathrow Airport in October 2012, responsible for the £1bn annual redevelopment programme, including the new Terminal 2, opening in 2014. He joined as Commercial Director in May 2009, with responsibility for airline business development, retail, property, Heathrow Express and passenger experience. Over a three-year period, Heathrow’s retail income per passenger grew by 10% per annum, and Heathrow was voted the best major airport in Europe. John is a member of the Executive Committee. John was previously a member of the Executive Committee of Taylor Woodrow plc, and held a number of positions, including Divisional Chairman with Taylor Wimpey plc, Operations Director of Taylor Woodrow Developments and Commercial Director of Taylor Woodrow Inc.


Day 1 - 25 March
Session:
Airport Design, Planning & Development


14:45 - 15:15 - Terminal 2 as part of Heathrow’s transformation
Synopsis: Terminal 2 is London’s most significant new infrastructure development, created for Star Alliance (other key airlines will open in June 2014). It is the latest step in Heathrow's transformation. Building on the success of Terminal 5, it has been designed from the outset with the needs of the individual passenger at its heart and with sustainability as a guiding principle. This presentation will set out the thinking behind the facility, lessons learned, how it has been delivered and why it will be great for airlines, the staff who work there and every single passenger who travels through it.

Audience will learn: