Alan Gluck, Director - Business Development, AirMall USA Inc, USA
Speaker Biograghy:
Alan has diverse experience in the airport commercial sector, having served as an airport concession manager, an airport planner/consultant, and currently as Director of Business Development for AirMall USA Inc, which attempts to implement the best practices for concession management from around the world at US airports. In over two decades of working for and with airports in locations ranging from Iceland to Australia, and many locations between, Alan has learned what works well and what doesn't in the concession realm. His educational background includes a BS in Economics from the Wharton School, University of Pennsylvania and an MBA from Temple University, both in Philadelphia, Pennsylvania.
Day 1 - 25 March
Session:
Commercial Development, Retail & Media
09:05 - 09:05
- Conference Chairs
Synopsis: live_ignore
Day 1 - 25 March
Session:
Commercial Development, Retail & Media
15:20 - 15:45
- Panel Discussion: Growth-focused contract models
Synopsis: Contract models aim to balance risk and reward in the airport's favour – does the standard concession contract always create optimal commercial value? Airports traditionally want low-risk, high-return commercial terms, and standard concession contracts have long been the preferred safe structure for achieving this. But with consumer behaviour changing fast, technology disrupting the traditional retail model and the airport journey constantly evolving, what real options exist for driving incremental revenue growth through different contract models?
- Are JVs just a way for operators to transfer risk?
- Do 'innovative' contract models actually work?
- Partnering for constant evolution
- Structuring contracts to deal with uncertainty and change (case studies)
Audience will learn:
- The different viewpoints and strategies that today’s airport investors bring to the table
- Aligning contracts with strategy
- How the right commercial model can incentivise growth
- The influence of technology and the evolving retail market on contract models
- Dealing with the certainty of uncertainty
Day 2 - 26 March
Session:
Commercial Development, Retail & Media
09:00 - 09:00
- Conference Chairs
Synopsis: live_ignore
Day 3 - 27 March
Session:
Commercial Development, Retail & Media
09:00 - 09:00
- Conference Chairs
Synopsis: live_ignore