Speaker Biograghy: Christopher has spent nine years working for Gatwick Airport in a range of roles from Airside Operations, through Operations Planning, Six Sigma Change Management, with the most recent role in Product Development seeing the introduction of Gatwick Connect.


Day 1 - 10 March
Session: Passenger Processing: Bag Drop, Check-in & Self-Service

16:30 - 16:55 - Gatwick Connect – transforming self-connections
Synopsis: The presentation will explain the research and development of Gatwick Connect, a solution for self-connecting passengers

Audience will learn:

• The problem facing self-connecting passengers
• The solution that Gatwick Connect provides
• The benefits that Gatwick Connect provides for passengers and airlines

Day 2 - 11 March
Session: Commercial Development, Concessions, Retail & Media

16:15 - 16:40 - Gatwick Connect - Transforming self-connections
Synopsis: The presentation will explain the research and development of Gatwick Connect, a solution for self-connecting passengers

Audience will learn:

• The problem facing self-connecting passengers
• The solution that Gatwick Connect provides
• The benefits that Gatwick Connect provides for passengers and airlines