Jurgen Renner, Manager – Consulting | Airport, Passenger, Cargo and Security (APCS), IATA, Canada

Speaker Biograghy: Jurgen has comprehensive experience in the aviation industry, particularly in strategic airport development and airport management. In more than 12 years of his professional career, he has participated in 50+ successful airport consultancy projects of various scales throughout the world. Working in IATA’s Consulting Department in Montreal, Jurgen is responsible for the management and delivery of airport infrastructure projects comprising planning and design and specific analyses such as capacity and level of service assessments. He is also IATA’s permanent member on the ICAO Aerodromes Panel, where new standards and recommended practices (SARPs) are being developed. Before joining IATA in 2009, Jurgen worked in Germany for the airport management company Hochtief AirPort. By leading the Technical Working Group, he was responsible for the detailed elaboration of all technical elements associated with HTA’s airport privatisation projects. Jurgen holds two university Master's degrees in Civil Engineering, and an MBA in International Management.


Day 2 - 11 March
Session: IATA Day

09:30 - 10:00 - The new LoS concept and its practical application in terminal simulation
Synopsis: In April 2014 IATA published the new ADRM (Airport Development Reference Manual) including an updated level of service (LoS) concept. The LoS not only drives the dimensioning of new terminal facilities, it is also used by the airport industry in capacity studies to evaluate the service quality of existing terminal facilities. The presentation gives insight into this new LoS system and briefly outlines the differences to the old one. Practical examples from simulation projects illustrate visually how to apply the rather abstract definition to real cases. These practical examples show possible pitfalls in LoS spatial interpretation and define a suitable approach to correctly apply the concept.

Audience will learn: