Rosemarie Rawson, Master Professional, Transystems, USA

Speaker Biograghy: Rosi is a licensed architect and LEED AP who has been working on various aviation projects for the bulk of her career. She leads TranSystems’ Retail Design Team, which has designed and built over 600 retail outlets in 65 airports across the United States and Canada, with a construction value of over US$125m. Some of the licensed brands she has brought to the airports include: Godiva, Crabtree & Evelyn, Sunglass Hut, House of Blues, Life is Good, Roots, Coffee Bean and Tea Leaf, Quiznos, Sbarro, Harley-Davidson, Papyrus, Coach, Hugo Boss, Bliss, Fire CZ, Fossil, Honore Pearls, Juicy Couture, Magic Johnson Sports, Michael Kors, Swarovski, Tumi, UFood Grill, Dunkin Donuts, Vera Bradley, Vineyard Vines, Hermes, Solstice, Estée Lauder, Ferragamo, Bulgari and Lacoste.


Day 2 - 11 March
Session:
Commercial Development, Concessions, Retail & Media


12:20 - 12:45 - Tracking technologies from car park to inflight for passengers' benefit
Synopsis: Learn about which new technologies have been adapted by successful airports and airport-related companies to make passengers' trips more efficient and stress free. For example, Copenhagen's customer service agents are wearing Google Glass, and SFO is utilising beacons for an app that will help passengers navigate through the airport while pointing out areas for eating and recharging. Passengers utilise apps to find an open parking space in a car park, to check security line wait times and to arrive at their gate where their food is delivered while they plug in their devices to work or play.

Audience will learn: