Speaker Biograghy: Philippe has been CIO of Aéroports de Paris since June 2011.


Day 2 - 11 March
Session: Technology, Systems Integration, IT & ICT

09:05 - 09:30 - IT contribution to passenger satisfaction, business growth and digital transformation
Synopsis: Besides the information system's operational robustness, IT must create value by making infrastructures intelligent and adapted to digital practices ('airport smartisation'); by transforming information systems into attractive, open digital platforms where the airport ecosystem's uses and innovations meet; by enhancing the data captured, transforming it into knowledge and an ability to anticipate; by permitting new uses, and thus complementary growth relays, to appear; and finally by transforming the airport itself into an agile and efficient organisation capable of operating in a collaborative network meshed with the airport community's stakeholders.