Hamburg Airport

Speaker Biograghy: Michael has a business degree from the University of St. Gallen/Swizerland. He became CEO at Hamburg Airport in March 2005 after two years as Managing Director. Starting his professional career at Crossair in various management positions, he took over a senior management role at Swissair. He was a member of the Executive Board at Swissair, responsible for sales and marketing in Swissair's home market, Switzerland. From 2007 to 2010 he was President of the German Airports Association ADV and is currently Board Member of ACI Europe and Vice President of the German Airports Association ADV.


Day 2 - 11 March
Session:
Airport Design, Planning & Development


14:45 - 15:10 - Changing customer demands and increasing traffic while infrastructure is limited
Synopsis: In 2014 Hamburg Airport experienced strong passenger growth of approximately 8%, and the growth is expected to continue. This is leading to new challenges for the airport as its infrastructure for expansion is limited and customer demands are increasing. The presentation will focus on how infrastructure and processes can be optimised. Furthermore, it will be demonstrated how the different customer (airlines, passengers, tenants) needs are addressed by the airport to react to new demands. This will include an example of a new passenger handling infrastructure that is currently being implemented at Hamburg Airport.

Audience will learn: