Speaker Biograghy: Rafael is Regional Vice President for Europe at IATA. He leads the activities of the largest region, including building strategic relationships with aviation stakeholders, advocacy for the industry on behalf of IATA’s members, implementation of new products and services, and presiding over the secure transfer of more than US$70bn in the Billing and Settlement Plan and Cargo Accounts Settlement Systems. Rafael built his career at DHL in the Americas for 10 years, and also worked for different air transport companies in South America. He graduated from the University of the Pacific in Economics, and holds a Master's in Positive Leadership and Strategy in collaboration with IE Business School.


Day 2 - 11 March
Session: IATA Day

09:00 - 09:10 - The IATA Day Welcome
Synopsis: Short welcome speech to explain the scope of work IATA is doing with airport partners, and why cooperation between airlines, airports and suppliers is so important.