Paul Behnke, Senior Associate, Aviation Strategies International, USA

Speaker Biograghy: For two decades Paul served as an economic specialist in his diplomatic career with the US Department of State. He saw service at embassies on five continents. In 1995 Paul joined Airports Council International as Director for Economics and Security. In 2006 he joined Aviation Strategies International as a Senior Associate. He has specialised in airport management training for senior executives and is engaged in instruction both in the classroom and online for the ACI/ICAO global Airport Management Professional Accreditation Programme.


Day 2 - 16 March
Session:
Customer Service & Passenger Experience


14:30 - 14:35 - Introduction by Panel Chair