Alan Newbold, Director Digital, Transport, Ove Arup and Partners Ltd, UK

Speaker Biograghy: Alan is a Director in Arup’s Digital Transport team, with over 20 years’ experience in ICS project and management consulting for international cross-sector clients. As Account Director for Heathrow, he has worked on the client side and as a consultant for seven years. He has also worked on airport projects across the world, including in Dubai, Mumbai, Geneva, Toronto, Oman and Tajikistan. In addition, he has experience working with a number of international clients including BMW in Ontario, California; Network Rail in the UK; the National Library Board of Singapore. An energetic, committed and resilient leader, Alan adds value to businesses and programmes through the management and delivery of consulting solutions that reduce cost, generate revenue and mitigate risks. He provides solutions that deliver business benefit through the alignment of people, processes, technology and infrastructure to meet strategic, technical, commercial and operational needs.


Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

14:00 - 14:15 - Future technology enhancing non-aeronautical revenue, operations and passenger experience
Synopsis: With technology changing so quickly, we explore the impact it will have on aviation over the next 10 years. We will address how airports can best use technology to improve passenger experience; how airports can capitalise on technology trends to increase non-aeronautical revenue generation; and how airports can reduce the cost of operations through the effective deployment of technology. Alongside major airport partners, we will present five key themes, highlighting the main opportunities and challenges that changing technology will provide. The presentation is particularly important for airports that are not investing in substantial capital projects.

Audience will learn: