Speaker Biograghy: Zeev has a BA in Mathematics and Computer Science. He has undertaken programme management and consulting projects with mid-range and large organisations in the area of ICT related to organisation vision, mission, objectives, business processes, technological environment, purchase processes and current and foreseen needs. The programmes are characterised by one or more of the following factors: strategic issues, complicated either to manage (such as multi-agency programmes) or from a technological perspective. He has about 20 years' experience in international tenders for the Israeli Airports Authority, Israeli Railways and more. Example projects: modernisation of IAA's ATC processes (replacing passive interaction technology with state-of-the-art interactive computerised systems); integrated common-use passenger processing and self-service systems for IAA; the SkyPort initiatives for SkyTeam headquarters; rapid gap analysis study of IT operational and building management systems for Kotoka International Airport (KIA).


Day 2 - 16 March
Session: Management & Operations

15:20 - 15:45 - Implementing safety-critical systems – project management under dynamic/unexpected constraints
Synopsis: ICT projects often suffer schedule delays, exceeding the initial budget, missing business objectives and not fully meeting the expected scope and quality. Project management of safety-critical systems in a dynamic and unexpected environment is even more challenging. Israel Airports Authority and Liacom researched the root causes of such project risks, and developed practical and effective methods to mitigate them. The presentation will introduce the general outline of the solution – principles, methodology, lifecycle and organisational structure. It will offer a case study of a complicated project that turned out to be a success story, and will detail the lessons learned.

Audience will learn:

• Best practices for project management in a highly dynamic and unexpected environment
• Best practices for bridging potential gaps between suppliers and clients, including: requirements compliance, project plan, culture gaps and more
• How to build mutual trust and respect between clients and suppliers, as these are a CSF in complicated projects

Day 2 - 16 March
Session: Management & Operations

16:00 - 16:30 - PANEL DISCUSSION: How to deal with unexpected situations and disrupted airport operations