Speaker Biograghy: Giovanni has a PhD in Nuclear Engineering from Bologna University. He has worked in management consulting and information technology since 1989, leading several important projects related to organisational design and technological innovation. He has been responsible for product management, business development, marketing and communication. In 2013 he joined Logital Group to develop the business's advanced technology solutions for airports. Now he is Chief Operating Officer of Airlogs, the Logital Group company focused on the airport industry.


Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

15:10 - 15:35 - Bag tracking with beacon technology: from pilot to production
Synopsis: The presentation is update of the pilot project presented last year. Everyone knows that loss of baggage is one of the events that most negatively affects the customer experience. With Bluetooth Low Energy (BLE) technology we realised a community-based tracking baggage system in an extremely simple way and without significant investment. We will show you the evolution of the project from the starting idea to production.

Audience will learn:

• Innovative technology
• Passenger experience
• Systems integration and IT
• Social community