Paul Hoback, Senior Vice President, Facilities, Engineering & Maintenance, Allegheny County Airport Authority, USA
Speaker Biograghy:
Paul is responsible for leadership oversight and strategic direction for airfield and terminal maintenance, engineering and construction, and the Environmental Departments at Pittsburgh International Airport, as well as oversight and strategic direction for the Allegheny County Airport, a smaller general aviation airport in West Mifflin, Pennsylvania. He has been with the Allegheny County Airport Authority for 15 years, serving in many roles from Engineering Project Manager to Director of Maintenance and Capital Improvements. He has a BSc in Mechanical Engineering, as well as MBA from Geneva College. Paul serves on numerous industry committees, and has been honoured by the state of Pennsylvania as the Young Engineer of the Year by the Pennsylvania Society of Professional Engineers.
Day 2 - 16 March
Session:
Airport Design, Planning & Development
14:50 - 15:15
- Beyond the mega-hub: creative strategies transforming Pittsburgh International Airport
Synopsis: How does an airport successfully transition from one dominant carrier and 20 million connecting passengers per year to a leading O&D facility with a mix of carriers serving eight million passengers? Learn how Pittsburgh International Airport has reinvented itself to inspire regional growth and prosperity: repurposing and right-sizing staff and facilities, capitalising on unique revenue streams, focusing on operational efficiency and customer service and reducing costs through sustainability.
Audience will learn:
- Seizing opportunities to reduce operating expenses through improved asset management, energy savings and sustainability projects
- Developing alternative revenue sources to provide exceptional customer service
- Overcoming challenges of excess facilities constructed for 36 million connecting passengers, to accommodate eight million O&D passengers annually
- Sharing solutions for improving passenger experience as identified in a masterplan
- Utilising benchmarking, metrics, strategic partnerships and education to transition to a leading O&D facility