Speaker Biograghy: Nikolaos has extensive professional experience (16+ years) working in the IT department of Athens International Airport. He is an expert in airport IT solutions, and a consultant and implementer of many large-scale information management projects both local and international (India, Eastern Europe and other deployments). He also has considerable experience in airport and airline operations and business requirements both from an operational and a commercial standpoint. He has acquired major international experience in designing, implementing, auditing and commissioning airport-related mission-critical systems at major international airports, and is a master systems integrator for ELV and IT airport systems. Nikolaos is a PMP, CISA, CRISC, CISSP, ITIL Certified, MSc and MBA holder.


Day 1 - 15 March
Session: Management & Operations

11:45 - 12:10 - INTERACTION – improving turnaround management by increasing information sharing
Synopsis: More than 30 tasks are conducted during turnaround; therefore the turnaround milestones defined in A-CDM do not suffice to manage these activities and mitigate the effect of events. One solution developed in the FP7 INTERACTION project is a centralised turnaround information management platform, integrating information from different airport processes, which increases the information sharing between all involved stakeholders, providing an improvement in the common situational awareness. The platform provides a performance management tool that raises warnings and alerts when one task steps out of schedule; and a collaborative decision-making tool that will help solve events in real time.

Audience will learn:

• How the current A-CDM milestones do not provide enough granularity to manage turnaround activities and unexpected events
• How information sharing among stakeholders is vital for efficient turnaround management and recovery delays caused by events
• How warnings and alarms raised by threshold trespassing of turnaround performance indicators can ease the events management
• How collaborative decision making is essential for efficient turnaround operations