Speaker Biograghy: Athanasios is Managing Director at Cologne Bonn Airport. He holds a degree in Political Science and Sociology from University of Stuttgart. He has over 20 years' experience in the aviation and travel industry, and has held several executive functions within LTU Group and Cologne Bonn Airport. Currently he is responsible for airport operations, infrastructure and construction. Since 2014 Athanasios has lectured in Airport Management and Operations as Visiting Professor at RWTH Aachen. During the last few years Athanasios has embraced operational excellence and process innovation within the aviation industry. His ongoing commitment to operational excellence and continuous improvement of processes and infrastructure has contributed to Cologne Bonn Airport being recognised as the Best Regional Airport in Europe (Skytrax Award 2014, 2015) and receiving the Air Cargo Excellence Award (Air Cargo World) in 2014 and 2015.


Day 1 - 15 March
Session: Management & Operations

14:30 - 14:55 - Smart service umbrella for airport services coordination
Synopsis: To optimise 24/7-operation – especially in difficult conditions (i.e. capacity restrictions due to operational challenges) – we have developed a cross-process information and decision-support system. In cooperation with the Fraunhofer Institute (FKIE), the system was initially geared and optimised to operational critical processes of winter performance. The following improvements have been achieved: incorporation of several systems into one single source of information, optimisation of resources (staff, equipment), provision of substantial documentation for all stakeholders, improvement of working conditions, introduction of mobile solutions, improvement of safety.

Audience will learn:

• Web-based technology
• Handling of high-density and peak-time operation
• Interaction and communication of different tasks within one single system
• Use of mobile devices based on customised apps, including B2B customer log-in
• Development of user-specific reports