Xiang-Ting Huang, Staff, Taoyuan International Airport Corporation, Taiwan

Speaker Biograghy: Xiang-Ting has two years' experience in space and trolley service management in the business department of Taoyuan International Airport Corporation. The business department, is in charge of managing the landside operation, including coordinating with airlines and ground handling services, providing commercial services and creating a friendly environment for passengers. Now, as the number of passenger grows rapidly, we are making an effort to create more space to accommodate the high volume of passengers so as to offer passengers a brand-new travel experience.


Day 2 - 16 March
Session:
Technology: Passenger Processing, Trends in Check-in & Self-Service


16:00 - 16:25 - Taoyuan International Airport transformation – Smart Airport
Synopsis: Passenger volume at Taoyuan International Airport will reach 38 million people by the end of 2015. However, our current two terminals can only accommodate 32 million people. To solve the capacity issue, we began a transformation programme: Smart Airport. The programme includes not only traditional space expansion but also IT system reformation. There are seven or eight sub-projects under the programme, including automatic downtown pre-check-in service, T2 expansion, smart terminal, GTC, etc. We expect that after the programme is complete, Taoyuan International Airport will really transformed into a smart airport.

Audience will learn: