Speaker Biograghy: Bjoern has two decades of airline IT background, including 15 years in various management positions. As a well-known expert in airport IT and passenger handling processes, he is a leading member of the IATA Common Use Working Group and acting manager of the IATA CUPPS Compliance Testing Entity for platforms. As an entrepreneurial innovator he has reflected all of these experiences in the design of cGroup.


Day 2 - 15 March
Session: Technology: Systems & Operations

12:50 - 13:20 - Future airport operations: a challenge for airlines with common-use platforms?
Synopsis: Today most passengers on international flights are handled on CUTE/CUPPS platforms. Due to restrictions on common-use platforms and non-existent CUTE standards, ground handling is becoming more and more of a challenge for airlines. With the products of the innovative and unique cGroup Suite, every CUTE airport is turned into a modern passenger-handling environment. Besides all required applications and commodity services, cGroup provides web applications including full print support, instant-messaging services, centralised configuration management, and a powerful platform to monitor operations and business events in real time at all airports worldwide.

Audience will learn:

• 'Problem child' CUTE/CUPPS airports – challenges of future airport operations for airlines
• How to upgrade your CUTE/CUPPS airports with missing functionalities, using web applications, instant messaging and monitoring tools
• How as an airline to monitor your operations and business events on CUTE/CUPPS airports
• Co-presentation: how SN Brussels has solved the challenges of future airport operations
• Co-presentation: Review of cGroup migration project