Speaker Biograghy: For the past four years Erik has been responsible for managing passenger IT services at Schiphol. His main focus now is designing the Seamless Passenger Walkthrough and preparing the rollout at Schiphol in 2018.


Day 2 - 15 March
Session: Technology: Systems & Operations

11:20 - 11:50 - Seamless Passenger Walkthrough: essential components and first results
Synopsis: Schiphol is designing and building the first Seamless Passenger Walkthrough, where all touchpoints are integrated. The passengers will only have to identify themselves once. The concept is being implemented at Schiphol (AMS). The first results will be presented, and lessons learned will be discussed with the audience.

Audience will learn:

• Aim of Seamless Passenger Walkthrough
• Components of Seamless Passenger Walkthrough
• First results