Speaker Biograghy: John joined Arup following more than five years with Heathrow Airport, where he was Head of Baggage Strategy. There he shaped the Q6 Strategic Baggage Programme, bringing together capital delivery and operations into a coherent, benefits-focused programme. He led the Baggage Resilience Programme at Heathrow – a multi-disciplinary programme covering people, processes and business change, regulatory change, as well as significant investments in new and enhanced facilities. Recent assignments at Arup have included contributing to the strategic brief for Heathrow expansion, work at Terminal 4 on reclaim improvements, and a review of the baggage masterplan for Dublin Airport including advice on procurement strategies for HBS replacement. He is currently working on Heathrow expansion initiatives, including the development of baggage concepts for both two- and three-runway futures.


Day 3 - 16 March
Session: Technology: Integration & Apps

10:05 - 10:35 - Baggage at Heathrow: expansion
Synopsis: Following the UK Government’s decision on runway expansion, Heathrow Airport and Arup are working together to refine and develop the baggage masterplan. The presentation will set out our latest thinking on the next steps in delivering the masterplan at Heathrow. In particular we will look at baggage options for the next phase of Terminal 2 – a key step along the path to maximising Heathrow’s capacity. We will share some of our insights arising from previous baggage projects and operations, and explain how these, together with ambitious objectives for the future, will shape the baggage service at Heathrow.

Audience will learn:

• Response to Brexit and the UK Government’s decision on airports
• Heathrow’s baggage masterplan
• Insights from recent baggage system projects
• Terminal 2 Phase 2 – baggage system options
• Value of a strategic framework