Speaker Biograghy: Following nine years running Heathrow’s baggage operations, Alan is now responsible for future operations strategy in baggage, focusing on the development of baggage concepts to support two- and three-runway futures. During his tenure in baggage operations, Heathrow led improvements in both baggage operating costs and performance as well as delivering new baggage infrastructure into service for Terminal 5, Terminal 3 and Terminal 2.


Day 3 - 16 March
Session: Technology: Integration & Apps

10:05 - 10:35 - Baggage at Heathrow: expansion
Synopsis: Following the UK Government’s decision on runway expansion, Heathrow Airport and Arup are working together to refine and develop the baggage masterplan. The presentation will set out our latest thinking on the next steps in delivering the masterplan at Heathrow. In particular we will look at baggage options for the next phase of Terminal 2 – a key step along the path to maximising Heathrow’s capacity. We will share some of our insights arising from previous baggage projects and operations, and explain how these, together with ambitious objectives for the future, will shape the baggage service at Heathrow.

Audience will learn:

• Response to Brexit and the UK Government’s decision on airports
• Heathrow’s baggage masterplan
• Insights from recent baggage system projects
• Terminal 2 Phase 2 – baggage system options
• Value of a strategic framework