Arno Thon, Head of PAX Flow Concepts and Partner Management, Lufthansa AG, Germany

Speaker Biograghy: Arno is an airline expert in passenger and ground operations, with about 27 years' experience. His key areas of interest are quality management, logistics, analytics, operational excellence and lean management. He has been involved in the development of HUB control systems based on decision support logic, planning and developing strategic gate allocation, and steering supplier management at the HUB FRA.


Day 2 - 15 March
Session:
Management & Operations


15:15 - 15:45 - Connecting time services – real-time calculation of transfer times
Synopsis: The presentation will discuss a system that offers: more detailed information about the connecting times of passengers, consideration of opening hours of control points, the shortest alternative route in case of way restrictions, consideration of separate passenger handling for certain countries (e.g. doc-checks for USA), data maintenance and further connections through extension of existing waypoint stock.

Audience will learn: