Speaker Biograghy: After having worked as Project Manager at a large European hub airport, building up the operational business intelligence solution for the Flight and Terminal Operations business unit, Andreas joined Amorph Systems three years ago as an ambassador for predictive solutions, especially for landside management and passenger flows.


Day 1 - 14 March
Session: Management & Operations

11:30 - 12:00 - How to balance operational efficiency and passenger experience
Synopsis: See how a collaborative platform enables the contribution of multiple roles and stakeholders to passenger flow management and passenger experience at Helsinki Airport. The shown solution provides the latest planning scenarios and resource plans to all parties involved. This means the best possible preparation towards the day of operation. The handover to operations means OPS always working based on actual scenarios and layouts, having the latest parameters and KPIs in the system and being able to react more quickly to changes. Using predictive analytics during operations enables proactive work, improving decision making towards eliminating disruptive situations up front before they occur.

Audience will learn:

• Collaborative work
• Sharing of data and information
• Predictive analytics
• Proactive decision making
• Resource planning and optimisation