Speaker Biograghy: Carlos is Head of the Operations Planning Department in the Operations Division at Adolfo Suárez Madrid-Barajas Airport.


Day 2 - 15 March
Session: Management & Operations

17:05 - 17:35 - SESAR gaming APOC
Synopsis: The presentation will discuss the validation of SESAR’s airport operations centre (APOC) in MAD. The gaming exercise tested an interactive performance dashboard and decision-making support tools, such as a 'what-if' tool. The exercise confirmed the critical importance of airport collaborative management covering the aircraft and passenger processes.

Audience will learn:

• Increase situational awareness to all airport key stakeholders involved in airport operations
• APOC processes lead to improved decision making
• Improve operating performance during unexpected disruptive situations
• Increase integration of airside/landside performance monitoring and management
• Improve collaborative decision making in real time