Speaker Biograghy: Gelare has over 15 years' professional experience in architecture. As an internationally orientated professional, she has worked in North America, Europe, the Middle East and Asia. Her passion is to use design as a tool to enhance the experience of people in the space and to bring back the joy and fantasy of travel to airport design. Personal fact: She loves to travel, meet new people and to sail.


Day 2 - 15 March
Session: Airport Design, Planning & Development

11:55 - 12:25 - Client/stakeholder/consultant collaboration on enhancement projects
Synopsis: Toronto Pearson International Airport is Canada’s largest airport, with more than 40 million passengers annually. It is North America’s top-ranked international airport, currently thirteenth in the world. The Greater Toronto Airports Authority’s strategic vision is to be the best airport in the world. An example is the $250m Terminal 3 Enhancement project, a well-planned programme designed to make the passenger experience from kerb to gate seamless and stress-free, bringing our 'Passengers are our Passion' mission statement to life. Let us share this journey of the past three years with you today.

Audience will learn:

• How the GTAA defined the project objectives, leaving creative room for the consultants to develop optimal design solutions
• ASQ scores – before and after; the factors that led to the increase
• How consultants interpret the client’s business plan and culture, and participate in improving
• From the planning stages to design, development and construction – how the majority of what was originally planned was built
• The client-consultant relationship = partnership