Speaker Biograghy: Mats is an Innovation Manager with his roots in user experience and service design. After spending over a decade as a Consultant User Experience Designer in the finance and media sectors, working for companies such as Nordea, SEB, Svenska Handelsbanken and Swedish TV4, he decided to try out the more innovative parts of the airport business. Personal fact: Mats enjoys music and downhill skiing. He has four daughters.


Day 1 - 14 March
Session: Technology: Passenger Journey

16:35 - 17:05 - Creating a new IT superpower
Synopsis: This session will explain how Swedavia is trying to adapt to the new digital reality in the world – a world where things happen quickly, new technology keeps emerging and the competitive landscape is ever changing. IT development at Swedavia IT has been and is very traditional, with long decision times and sometimes a lot of scope creep and unclear business effects. Swedavia has been trying to mitigate this by better follow-ups, routines and methods, and by recognising that an alternative way of delivering IT is needed for smaller initiatives and proofs of concepts. This fast and experimental new way of working is called the Function Factory and is based on the lean startup methodology. Initiatives that previously took months to just get started (if they ever got that far) now get started and get carried out in a matter of weeks. Hear how the Function Factory was developed, how it works, a few examples of what has been delivered and the plans for the future for our new superpower.

Audience will learn:

• Experience from lean startup methodology
• Learning through proofs of concept and experiments
• Swedavia's future plans for the Function Factory