Speaker Biograghy: Michael leads Melbourne Airport’s transport infrastructure planning, utility services planning and off-airport safeguarding functions. With consultancy, airport and airline management experience, Michael has worked across a wide range of aviation strategic planning, commercial and development disciplines. At Melbourne Airport Michael has contributed to, led and delivered a range of strategic planning studies, infrastructure plans and projects including Melbourne Airport’s masterplan, self-service check-in initiatives and the New Terminal 4 project.


Day 3 - 16 March
Session: Airport Design, Planning & Development

11:25 - 11:55 - Melbourne Airport Terminal 4 – a hybrid low-cost terminal
Synopsis: Melbourne Airport completed its new Terminal 4 project in late 2015. With a year of operation under its belt and five years since the project planning began, it is a great opportunity to reflect on the successes and challenges the project faced. The new T4 is Australia's first all self-service terminal – it was designed collaboratively with customer airlines Jetstar and Tigerair. What has been achieved is a low-cost facility that helps keep airfares low and has allowed low-cost airlines to continue their expansion, while improving the passenger experience.

Audience will learn:

• A balanced approach to design for low-cost carriers
• Planning and delivering a full self-service check-in experience
• Achieving good design on a budget