Speaker Biograghy: Koen has been Project Manager in the Department of Strategic Development at Brussels Airport Company for almost two years. He is in charge of operational, infrastructural and data quality projects in support of the airport’s strategic plan. Before joining Brussels Airport Company, he worked as a Business Analyst and Project Management Consultant on business intelligence projects at Eurocontrol for three years. Koen obtained his MSc in Aerospace Engineering at the University of Technology in Delft, Netherlands, where he specialised in airport and air traffic management and operations.


Day 1 - 14 March
Session: Management & Operations

13:00 - 13:30 - The right footprint: optimised passenger experience at a green airport
Synopsis: What can airports do to help protect the environment and keep up with new technology trends? Brussels Airport has started an innovative initiative to increase the passenger experience and at the same time reduce its carbon footprint. Discover how the airport efficiently plans its new e-buses and drivers and how the impacts of gate or stand changes are managed. Learn how they benefit from the visibility of ground operations and more data exchange to ensure smooth passenger transportation. Travellers can look forward to a high standard of flight information services and wireless connectivity all over the airport.

Audience will learn:

• How Brussels Airport efficiently plans buses and drivers and how the impacts of gate or parking stand changes are handled
• How integrated operations planning and optimisation technology helps the airport stay on top of the puzzle and react to disruptions
• How the airport reduces its carbon footprint and what to take into account when using e-buses for passenger transport
• How Brussels Airport increases passenger comfort, information services and wireless connectivity during transportation/transfer time with the help of modern equipment
• How real-time information supports the interaction between planners and staff and at the same time ensures that all regulations are respected