Fuyuhiko Ota, Vice President, Tokyo International Air Terminal Corporation, Japan
Speaker Biograghy:
Fuyuhiko joined ANA (All Nippon Airways Co Ltd) in 1987, focusing on marketing, personnel and planning. He has been on loan to TIAT (Tokyo International Air Terminal) from ANA since last year, supervising passenger services planning as VP.
Day 2 - 15 March
Session:
Management & Operations
14:15 - 14:45
- How to become the airlines favourite airport
Synopsis: Passengers are not the only customers. Airlines are also an airport's important customers. To be the airport that is most favoured by all airlines, Haneda puts great effort into meeting their demands. The presentation will focus on business development and approach for airline companies.
Audience will learn:
- Understand the unique airport management situation in Japan
- How to satisfy airline companies from an airport perspective