Juan Francisco Garcia Lopez, Project Manager, Indra, Spain
Speaker Biograghy:
Juan Francisco holds a Master's degree in Computer Science and Engineering from the Universidad Politecnica de Madrid, and is a Project Management Professional (PMP) with 15 years' experience in the airport systems engineering field. He is passionate about airport systems and his main interest is to contribute to the improvement of flight operations and passenger experience in airports through the introduction of innovative concepts and systems. Juan Francisco is currently leading the participation of Indra's Airport department in innovation programmes (ACI ACRIS, 7th Framework Program, Horizon 2020) and aligning the prototypes developed in those innovation programmes with the roadmap of airport products at Indra.
Day 1 - 20 March
Session:
Technology: Passenger Journey
14:30 - 15:00
- Transforming transport – understanding and predicting passenger behaviours through data analytics
Synopsis: The identification of complex information by applying big data management paradigms will help identify hidden trends regarding different airport processes, which will give the airport market sector a new dimension to grow by identifying passengers’ behavioural patterns. This project is focused on understanding passenger flow within the airport, highlighting its impact on other airport processes such as aircraft, security and retail. Passenger descriptive models are defined, analysing historical data. The combination of these models with flight schedules for a specific period will enable airports to predict when each passenger segment (business, economy, groups, domestic, international, etc.) will arrive at the airport and how they will circulate within it.
Audience will learn:
- How big data technology can help to predict passenger arrivals at the airport
- How predictive models of passenger behaviour can help to optimise the allocation of airport resources
- How passenger monitoring can help to detect possible delays on aircraft
- Defining passenger behaviour models makes it possible to offer them personalised services