Chih-Wen Fang, Deputy Director General, Civil Aeronautics Administration, MOTC, Taiwan

Speaker Biograghy: Chih-Wen is Deputy Director General of the Civil Aeronautics Administration(CAA), which he joined in 1999. He is experienced with aviation industry development and the airport management and operations fields. Under his leadership, CAA successfully promoted the Taoyuan aerotropolis programme and Taoyuan airport corporatisation in recent years. He has a PhD in the transportation and communication field from the Institute for Transport Studies (ITS), University of Leeds, UK. Prior to joining CAA, he was Senior Executive Officer in the Department of Aviation and Navigation within the Ministry of Transportation and Communication. He is very experienced in the aviation field.


Day 3 - 22 March
Session:
Ageing Population & PRMs


09:55 - 10:20 - Level-up services for passengers with disabilities in Taiwan
Synopsis: It is very likely that disabled airline passengers will encounter inconvenience during their journeys, such as booking tickets, check-in or boarding. To solve these problems, an integrated committee comprising the airport authority, the Disability Organization and some associated departments has been established to create a universal, amiable and welcoming ambiance. The work involved in making this happen includes disability assistance, braille facilities and wheelchairs with batteries. All in all, the committee is considerably helpful with integrating resources from departments to meet the needs of disabled airline passengers.

Audience will learn: