Quinta Consulting

Speaker Biograghy: Dr Mark Friesen is Founder and Managing Partner of Quinta Consulting, a Frankfurt-based consulting company focused on pricing. He advises companies on developing competitive pricing strategies, improving price setting and execution processes as well as implementing and monitoring new pricing instruments and tools. Dr Friesen has more than 10 years' consulting experience in the aviation and non-aviation industry. He holds a PhD in Pricing from the University of St. Gallen and graduated in Oestrich-Winkel, Chicago and Madrid. Mark is a frequent speaker at international conferences and a lecturer at several universities across Europe.


Day 3 - 22 March
Session:
Commercial Development, Retail & Concessions


12:25 - 12:55 - Monetising digitalisation: how to transform big data into parking revenue
Synopsis: 'Digitalisation' is the buzz word of recent years and has affected the whole customer journey at an airport. In particular, the first and last contact point with an airport – parking – can benefit tremendously from the new opportunities digitalisation holds. Not only does a seamless booking process enhance the customer experience, but so also does providing the right product for the right customer at the right price. This presentation is directed at airports that want to boost their car park revenue while still meeting customer needs. It will address how big data and customer insights could be turned into profitable decisions.

Audience will learn:
Day 3 - 22 March
Session:
Commercial Development, Retail & Concessions


12:55 - 13:30 - Panel Discussion: Car parking at airports – threats and opportunities
Synopsis: How people travel within and between urban environments is evolving quickly. As private car usage changes, public and shared transport options proliferate, and millennials take a different view to asset ownership. What can airports do to protect important revenue streams, and add complementary services aligned with future needs?

Audience will learn: