TOTALCDM

Speaker Biograghy: Velissarios (Velis) Eleftheriou is an A-CDM and TAM independent consultant and trainer, and the founder of TOTALCDM.EU. He has 23 years' professional experience in air traffic management (ATM) and airport planning and operations, safety regulation, project management and consulting gained in various hub airports, international organisations (i.e. Eurocontrol, EASA) and major airport construction/expansion projects worldwide. He was a member of the original A-CDM project team at Eurocontrol (2002-2006) and from 2011-2016 he was the Aeronautical Strategy & Development Manager and the A-CDM Implementation Manager at Dubai International. Personal fact: Velis enjoys water sports (windsurfing, scuba diving, sailing, boating) and is a certified chocoholic.


Day 1 - 20 March
Session:
Management & Operations


14:00 - 14:30 - A-CDM2.0 – because every airport has a landside too
Synopsis: A-CDM delivers significant benefits to all stakeholders at every airport in which it has been implemented worldwide. However, the existing A-CDM implementation guidance might appear partly outdated, as it does not consider the airport landside, meaning passenger (and baggage and cargo) operation. Moreover, it does not link operations with passenger experience. A-CDM 2.0 is a standardised methodology beyond the 'traditional' A-CDM to address passenger/landside operations in a holistic, seamless way, thus covering the airport in its totality. A-CDM 2.0 standardised methodology aims to benefit any airport eager to 'sweat' its existing assets and committed to performance-based airport management.

Audience will learn:
Day 1 - 20 March
Session:
Management & Operations


16:15 - 17:15 - Panel Discussion: Terminal flow management and the connected passenger
Synopsis: In recent years, airports have invested in numerous different technology solutions to track passengers and measure queue and dwell times throughout the different terminal processes. The audience and panellists will discuss how this data is being transformed into management information, and the techniques applied to improve terminal flow management. We will also discuss how personalised tracking data can be generated and shared with passengers for the next generation of connected passenger interaction.

Audience will learn: