Speaker Biograghy: Chris is an aviation 'guru' with 16 years' aviation experience. He is very excited to be part of the A4A family to be an advocate for the air carriers. Chris came from Rockwell Collins/ARINC as a product guru who provided airport operations and passenger facilitation products to airports and airlines worldwide. He has worked for Continental and American in various roles including executive services, customer experience, airport/airline operations, product management, aircraft appearance, competitive intelligence and brand recognition. Chris is currently a member of the TRB (Transportation Research Board), National Eagle Scout Association and Member at Large of the Marist College Alumni Executive Board.


Day 1 - 20 March
Session: Technology: Passenger Journey

16:45 - 17:15 - Panel Discussion: Data exchange in the aviation industry
Synopsis: As many players in the aviation industry are interested in efficient and high-quality services for their customers, including passengers, it make sense to define common standards for information exchange and data models. Data exchange in the aviation industry remains a big challenge and not only to exchange some data, but to ensure that there is a common terminology of data, regardless of which data is exchanged.

Audience will learn:

• Collaboration
• A 'standard' in the making
• Consistency of data for passengers and operations
• Real-time data flowing throughout the airport