Steven Yiu, Acting Deputy Director, Service Delivery, Hong Kong International Airport, Hong Kong

Speaker Biograghy: Steven is the Acting Deputy Director, Service Delivery, at Airport Authority Hong Kong. He has been in the aviation industry for over 27 years, and is responsible for the operations and business development of the airfield, apron and baggage handling system. Since 1990, Steven has been actively involved in airport development, including refurbishment of Kai Tak International Airport, Chek Lap Kok Airport master programme and construction of Macau International Airport. He joined Airport Authority Hong Kong at the construction stage in 1995. With years of solid experience in airport management, he has held a number of senior management positions in the Terminal Department, Project Department, Technical Services Department and Airfield Department, as well as being the General Manager, Terminal of Shanghai Hongqiao Airport from 2009 to 2012.


Day 1 - 20 March
Session:
Management & Operations


11:00 - 11:30 - Operational Modelling Tools for managing baggage system performance
Synopsis: BNP and AAHK will present a new software tool that allows airports to make operational decisions for their baggage systems based on changing conditions. The Operational Modelling Tool (OMT) has two primary purposes: (1) Assist in daily/near-term planning to manage resource requirements due to last-minute flight schedule changes, load variation, flight delays, etc.; (2) Assist in medium-term planning to identify requirements for changes to upcoming schedules, check-in assignments, makeup configuration and passenger processing. The presentation will focus on the Rapid Analysis Mode (RAM), ideal for quickly analysing impacts to operational capacity and staffing requirements.

Audience will learn: