Speaker Biograghy: Cristina is the Founder of Vane Airport Magazine, which reports on airport wellness services such as healthy food options, airport spas, fitness on the fly, airport gardens and much more. She holds an MA from the University of Toronto.


Day 3 - 22 March
Session: Commercial Development, Retail & Concessions

09:05 - 10:05 - Panel Discussion: Sense of place: value or voodoo?
Synopsis: This wide-ranging panel discussion will include a variety of viewpoints that will help attendees understand the whys and what works when it comes to creating sense of place in concession operations. Participants will include an airport concession manager, a small food service operator, a designer, a retail operator and an airport-focused style and fashion blogger. Does sense of place matter and, if so, how do/should different businesses express it? What do the public see and what do they care about? This panel discussion will answer these questions and more.

Audience will learn:

• Value of sense of place in concessions
• How successful operators do or don't express it
• What the public really sees/gets from airport concessions' expressions of sense of place