Speaker Biograghy: Belén has eight years' experience in air navigation and airport services, developing and working in the automation of the Spanish air navigation system (SACTA), and concerning Aena: working in Barcelona Airport, Madrid Airport and Central Services of Aena, focusing on areas like airport signs, security procedures, emergency plan of the airport (including emergency workshops and simulations), PRM service and aviation fuelling.


Day 3 - 22 March
Session: Ageing Population & PRMs

10:45 - 11:10 - Enhancing PRM experience at Aena Airports
Synopsis: The presentation will provide an introduction to PRM service in the airports of Aena: data of the service, tender processes, quality requirements, specific equipment and use of technology.

Audience will learn:

• PRM service in the airports of Aena
• Aena's tender processes
• Quality requirements of the service
• Use of technology in PRM service