Speaker Biograghy: Johan is Designer and Founder of Green Furniture Concept and has furnished commercial spaces and terminals worldwide. With an entrepreneurial design background, he has a special interest in branding. When his furniture engagement took him to shopping malls and airport terminals, this branding interest translated to sense of place. The airport sense of place, pleasant and memorable with connections to the locality, has a direct connection to retail and food and beverage success. Johan started to design modular furniture for these commercial environments, furniture that had many degrees of freedom to be configured for the special sense of place of different locations, and that could create pleasant and memorable commercial places.


Day 3 - 22 March
Session: Commercial Development, Retail & Concessions

10:35 - 11:05 - Commercial terminal flow – making room for more
Synopsis: Passenger numbers are increasing, which offers huge commercial potential in retail and F&B if treated correctly. An answer lies in terminal flow thinking: changing how seating is used, to generate more business and a better passenger experience. Keflavik International Airport and Edinburgh Airport have made changes that accommodate the rise in passengers and keep people with time on their hands in and around the commercial areas – resulting in more satisfied passengers and better business.

Audience will learn:

• How to make room for more passengers and more retail
• The business importance of a nice place
• The positive impact of free, easy-access seating in commercial environments
• Thinking places rather than seats
• Alternatives to terminal expansion