Speaker Biograghy: Ricardo is an Argentine Computer Science Engineer who has studied in Argentina and Australia. He has worked in IT for over 17 years in several businesses such as pharmaceutical, consulting, aeronautical (IATA), finance and airports. He worked and lived in the Netherlands for eight years, and moved to Uruguay in 2014 to take a position as CTO in Corporación América Uruguay. His current challenge is to transform the IT department and the rest of the organisation into an innovation hub, delivering value to the business, passengers, government agencies and the whole airport community. His main challenge is the successful implementation of Easy Airport Pax.


Day 2 - 21 March
Session: Technology: Digital Transformation

14:15 - 15:45 - Panel Discussion: Digital transformation: one year later
Synopsis: Last year the airports discussed the importance of digital transformation – business transformation in a digital world. This year they will continue sharing their experiences and report on their implementations of new technologies, integrated with existing ones to improve processes and services, and deliver a better experience to passengers, customers and staff. Find out how and where the digitisation is taking place in the airport ecosystem and how it is impacting every aspect of the business from cultural to technical, key performance indicators and customer relationship management.

Audience will learn:

• Overview of the airport digital transformation trend and a typical airport maturity path
• How to begin the journey and maximise quick wins
• Airport examples, lessons learned and next steps in applying DT to improve their business