Speaker Biograghy: Beth joined MAG in 2007 and is currently Executive Vice President - International Business Development & Lounges. She has over 25 years' experience in retail, across a broad range of roles and disciplines encompassing store management, logistics, property, HR and training, and business development. Over her career she worked for Debenhams, WHSmith and TJHughes before joining MAG. In her previous role as Group Retail Director she had full accountability for growing income and yield within retail across all the group's airports, working with over 50 different partners to ensure the offer was always current and the commercial terms market leading. She was the proud custodian of an award-winning visitor attraction housing a retired Concorde. She developed the ‘Escape’ and ‘1903’ executive lounge brand and offer, and then successfully rolled it out to the USA. Personal fact: Beth sings and kick boxes in her spare time – not together, however!


Day 1 - 20 March
Session: Commercial Development, Retail & Concessions

11:30 - 12:00 - How to maximise the growth in 'common use' executive lounges
Synopsis: As an airport, but also an operator of common use lounges, both within its own airports and as a 'tenant' within other airports, Manchester Airport Group will discuss the background and growth in the global common use lounge market, the value such lounges can add to your airports, and how having the experience of operating in its own airports and as a concessionaire within other airports gives Manchester a unique perspective on not only what makes a good 'landlord' but also what makes a good 'concessionaire'.

Audience will learn:

• The history and background to the common use lounge market
• The value such lounges can add to your airport
• An insight into being both an airport operator and a concessionaire
• How the growth in lounges is linked to the growth in F&B and is likely to continue