Speaker Biograghy: Campbell is co-founder and CEO of LocusLabs, a San Francisco-based startup company redefining how passengers and staff digitally engage with buildings using indoor location and IoT technologies. He has years of experience in engineering and product management, leading efforts in vehicle-mounted image capture products (e.g. Google Streetview and similar projects), rapid 3D modelling of buildings, and Google’s self-driving car. Now at LocusLabs, Campbell is working with major travel and hospitality companies to improve the user experience of navigation and exploration in venues.


Day 3 - 22 March
Session: Customer Service & Passenger Experience

09:35 - 10:05 - The augmented airport – practical applications in AR
Synopsis: With Apple and Google’s recent efforts to bring augmented reality capabilities to every mobile device, AR will achieve widescale adoption. Airports present tremendous opportunities to take advantage of this entirely new computing canvas to provide real value to travellers and solve practical problems. This session will explore augmented reality initiatives undertaken by airports in partnership with airlines. We will discuss the key use cases and problems being addressed, as well as what technology and investment is required to deploy at scale. It may be less effort than you think.

Audience will learn:

• State of AR technology on each mobile platform
• Top problems AR can help solve for travellers
• Examples of AR launching in 2018
• Requirements to AR-enable an airport
• Challenges and improvements still to come