Dr Nektarios Psycharis, Team Leader IT&T Business Analysis & Project Management, Athens International Airport, Greece

Speaker Biograghy: Nektarios has considerable experience in project management and business analysis, as well as in airport data management and business intelligence. He holds a PhD in Physics and has also served in different roles within Athens Airport’s IT&T Business Unit, including the role of IT&T Architect as well as Supervisor of management information systems. Currently he holds the IT&T Team Leader Business Analysis and Project Management position, while also delivering consulting services to other airports.


Day 2 - 21 March
Session: Technology: Digital Transformation

09:35 - 10:05 - Airport digital transformation: culture change, innovation/data, or both?
Synopsis: The presentation will focus on how the Athens Airport IT&T Unit drives the required transformation journey to the digital world. The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touch point is the airport's reality. The indicative strategic pillars on which such a transformation will be based are: collaboration and communication (people, tools and structures); data-driven decisions; top emerging technologies to watch (enablers). An analysis, including simple examples, of how these pillars support Athens Airport's digitisation and innovation journey will be presented, along with the interrelationships among them.

Audience will learn: