Speaker Biograghy: Charles leads the risk assessment portfolio within Delta’s Corporate Security Department, managing an integrated set of programmes to analyse, quantify and reduce security risks to the Delta enterprise. He has been with Delta since 2011, focusing on the integration of all-source intelligence to drive the adoption of risk-based security initiatives across the company. In his role at Delta, he has served as an advisor to the US Government, international organisations and industry groups, and has extensive international experience. Before joining Delta, Charles served as a consultant to US Federal government agencies and private corporations on security policy, technology and strategy. He holds a BA in Linguistics from the University of California-Berkeley and an MA in Security Studies from Georgetown University’s School of Foreign Service.


Day 1 - 20 March
Session: Aviation Security, Border Control & Facilitation

11:30 - 12:30 - Panel Discussion: Airline security directors – striking a balance between customer service and security
Synopsis: This panel consists of tenured airline security leadership from several European and US carriers to provide a global perspective on security in the transportation system, impacts to the customers and what aviation stakeholders need to know. Meet airline security leaders from Lufthansa, Finnair, American, Delta and United who will present a discussion on striking the balance between customer service and security in the current environment. There will be an open question and answer session at the end of the panel discussion.

Audience will learn:

• How airlines use intelligence to inform security of operations and how this improves customer experience
• Securing the transportation system: what weaknesses are there in checkpoint detection and how does that impact customers?
• The new TSA changes are being implemented globally – are the carrier impacts similar or different?

Day 1 - 20 March
Session: Aviation Security, Border Control & Facilitation

10:10 - 10:40 - The importance of information sharing to defeat evolving threats
Synopsis: Information sharing must adapt to keep up with the increasing threat environment. Terrorist organisations have increased their use of advanced communications platforms to plan attacks, organise, fundraise, radicalise individuals, and disseminate bomb-making expertise, but the aviation industry has not made similar advances. There are various risks and drawbacks to information sharing, and the aviation industry must overcome those challenges and advance its own information sharing, beyond reliance on government classified information, to better mitigate and defend in today’s threat environment.

Audience will learn:

• Terrorists have increased their use of advanced communication platforms to facilitate attacks. Various examples will be provided and discussed
• The aviation industry has not made similar advances. Various examples will be provided and discussed.
• New platforms can foster the next level of information sharing. Various examples will be provided and discussed
• There are a number of information sharing risks that must be addressed. Various examples will be provided and discussed

Day 2 - 21 March
Session: Aviation Security, Border Control & Facilitation

11:55 - 12:40 - Panel Discussion: USA changes security requirements: real-world impact
Synopsis: US DHS Secretary Kelly announced that the TSA would be "raising the bar" for aviation security standards on flights to the United States in lieu of the ban on personal electronic devices. This panel is designed to inform the audience about the impacts to airports, airport security, airlines and passengers, with input from the most experienced leaders in this space: the security service providers that have been performing these functions for US airlines for 15+ years and are now expanding to assist with implementation globally.

Audience will learn:

• Impact for airports
• Challenges to implementation: US carriers vs. everyone else
• The challenge of 10 unique processes at one airport
• What all this means for passengers