JANUARY 2024 Retail spend per passenger is falling. How are airports adjusting their offer, and what are the implications for luxury sales? Retail Early adopters share five key observations on the best way forward for digital travel ID Join PTW on a digital journey of surprises around Newark Liberty’s stunning new Terminal A Biometrics Sense of place All change! HOW ARTIFICIAL INTELLIGENCE IS SET TO TRANSFORM THE PASSENGER EXPERIENCE www.PassengerTerminalToday.com Page 82 Also inside: SHOW PREVIEW