Terms & Conditions

These Terms and Conditions (which incorporate our Privacy Policy, our Cookie Policy and our Notice and Takedown Policy) form a legally binding contract between you and UKi Media & Events, a division of UKIP Media & Events Ltd.

You need to be at least 18 years old to be a customer.

Pricing and Descriptions

Prices for goods and services are stated on the secure payment form that you complete.

The price that you have paid will be shown on the email receipt that you will receive on completing the form.

Some goods will be available to collect on the first day of the show or they will be dispatched to you prior to the show. This will be detailed in your email receipt.

Booking Discounts

Discount codes must be used at the time of booking.

Group booking discounts must be made on the same day, from the same company.

Order Errors and Cancellations

All products are subject to availability.

By accepting these terms and conditions you are agreeing to the terms of our privacy policy.

These terms and conditions do not affect your statutory rights.

Cancellation Policy for Conference Bookings

* This cancellation policy does not apply to Exhibition Sales Orders

We must receive all cancellations in writing prior to the event. The following information indicates the timescale and monies due for different cancellation periods.

Cancellations received:
More than 30 days prior to the event - full refund/no payment due.
More than 14 days and up to 30 days prior to the event - 50% refund and 50% payment due.
14 days or less prior to the event - no refund/full payment due.

Substitutions can be made in writing up to seven days prior to the event.

Marketing

We may on occasion send you emails and marketing material about our events or publications.

Liability

UKi Media & Events do not accept liability for any loss of, or danage to, the personal effects of attendees to the events.

We reserve the right to cancel, defer or modify the event proceedings without prior notice.

Complaints

It is in our interest to resolve any complaints as soon as they occur.

We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress throughout the complaints procedure.

If you have a complaint, please do not hesitate to contact us.

Methods of Payment

You can make a secure payment by credit card using our Secure Server.

You can pay using the following credit cards:

• VISA
• VISA Credit
• VISA Electron
• VISA Debit/Delta
• Mastercard
• Solo
• American Express

Security

All of the credit card information sent to UKi Media & Events travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.

Privacy Policy

UKi Media & Events is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998 (the Act). UKIP Media & Events Ltd, whose registered address is 10 Queen Street Place, London, EC4R 1AG, United Kingdom, is the data controller for the purposes of the Act.

When you fill in forms on our site, we collect personal information about you only for the following purposes:

First, to process your order.

Second, to provide you with the best possible service.

Third, to ensure that any online advertising that we may initiate from time to time is better targeted and more relevant to recipients. We will not pass any of your personal information to third party advertisers as part of this process.

The type of information we will collect about you includes:

• Name
• Address
• Phone number
• Email address

We will never collect sensitive information about you without your consent. We employ appropriate technical and organisational measures to prevent unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We use all reasonable efforts to ensure that any personal data we hold is accurate and up to date, and we will not retain personal data longer than is reasonably necessary. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct the relevant information for you.

We occasionally use technology including Google AdWords to track the patterns of behaviour of visitors to our site. This can in some cases include using a ‘cookie’, which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. More information can be found in our Cookie Policy.

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). Such personal data will only be transferred for the purposes set out above. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you register for any of our events using social media, you have done so via our partner InGo. You can read their privacy policy here.

This policy does not affect your statutory rights as a consumer.

GDPR: How we store and use personal data

We are UKi Media & Events, a division of UKIP Media & Events Ltd. (incorporated and registered in England and Wales with company registration no. 05893940) and whose registered office is at 10 Queen Street Place, London, United Kingdom, EC4R 1AG. We are listed on the Information Commissioner’s register of data controllers under number: Z9745545.

If you register for or enquire about one of our publications or events, this will result in us collecting personal data about you (for example, your name, address, email address, telephone number).

Rest assured that when providing any information to us and clicking submit on any of our forms, your personal data is in safe hands. We will comply with all relevant laws and regulations relating to data protection, whether local, national or supranational, including (i) the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations (EC Directive) 2003 (S/2003i2426) (ii) all applicable requirements of the General Data Protection Regulation ((EU) 2016/679) (the "GDPR") and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK unless and until the GDPR is no longer directly applicable in the UK and then (iii) any successor legislation to the GDPR or the Data Protection Act 1998.

No matter which event or magazine you register for, your details are held by UKi Media & Events for a maximum of 5 years from the date of your last submission of data to us. We will never sell, share or pass on your information to third-party companies with the exception of the auditing organisation ABC, so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards. ABC will never share your personal information with anyone.

We will only use your personal data for the purpose it was collected (or for related purposes) or to the extent necessary to:

• give you information about the magazine and/or event you have registered for;
• call you to confirm your registration details or to discuss your involvement in our events/subscription to our magazines;
• comply with a legal duty; or
• remember your preferences (for example if you ask not to receive marketing material we will keep a record of this).

We will use your personal data to send you information and regular updates on our magazines and events, depending on which brands you have subscribed to/registered for. You can expect to receive emails from us once in a while, as well as some hard copy mail to give you more information about the magazine or event you have registered interest for.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes. If you no longer want us to process your personal data for marketing purposes, please contact us at datachanges@ukimediaevents.com.

Where you have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact datachanges@ukimediaevents.com or write to UKi Media & Events, Abinger House, Church Street, Dorking, RH4 1DF, UK Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you have withdrawn your consent to, unless we have a legitimate basis in law for doing.

Under certain circumstances you have the right to:

• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact datachanges@ukimediaevents.com or write to Data Handling Department, UKi Media & Events, Abinger House, Church Street, Dorking, RH4 1DF, UK. You will not have to pay a fee to access your personal information (or to exercise any of the other rights), however, we may refuse to comply with your request in accordance with this Policy.

Please note, we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

For more information about GDPR and Article 13 in particular, please visit ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr and gdpr-info.eu/art-13-gdpr/

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

• Make our website work as you'd expect
• Improve the speed/security of the site
• Continuously improve our website for you

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties
• Pay sales commissions

You can learn more about the cookies we use below.

Granting us permission to use Cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us of, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

The cookies we use on this site are:

Name:
__utma
Expires:
2 years from set/update
Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Name:
__utmb
Expires:
30 mins from set/update
Description: Used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

Name:
__utmc
Expires:
End of browser session
Description: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmb cookie to determine whether the user was in a new session/visit.

Name:
__utmz
Expires:
6 months from set/update
Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

The cookie information text on this site was derived from content provided by Attacat Internet Marketing (www.attacat.co.uk), a marketing agency based in Edinburgh.

Site FAQs

Is it secure to give my credit card details over the internet?

Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.

What methods of payment do you accept?

We take the following major credit and debit cards: VISA, VISA Credit, VISA Electron, VISA Debit/Delta, Mastercard, Solo, American Express. Unfortunately, we cannot accept cheques, cash or postal orders on this web site. If you wish to use one of these payment methods, please contact us using the details below:

UKi Media & Events.
Abinger House
Church Street
Dorking
Surrey
RH4 1DF

Telephone: +44 (0) 1306 743744
Fax: +44 (0) 1306 742525
Email: info@ukimediaevents.com

What if I cannot find the answer to my question here?

Answers to the most common questions should appear here. If your question does not appear here, please email us at: info@ukimediaevents.com

What information will UKi Media & Events hold about me and is it safe?

We only hold the information you give us when you register. To see more information about personal information and security, please view our Terms and Conditions.